Privacy policy

Last Updated: 18.09.2024

Introduction

nouvôt LTD (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us through our website, services, and tools. We are registered in Scotland and operate across Europe, the United States, and Canada.

1. Data Controller

nouvôt LTD, registered in the UK with company number [819355], is the data controller responsible for the personal data you share with us. We operate in compliance with the UK GDPR, EU GDPR, CCPA (California Consumer Privacy Act), and other relevant data protection regulations.

2. Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Company details

  • Other information provided voluntarily through forms or communications

3. How We Collect Your Data

We collect your personal data when:

  • You fill out forms (such as on Typeform) or contact us.

  • You book appointments through Calendly.

  • You interact with our website (operated on Squarespace).

  • You use our services, which may involve interactions with OpenAI technologies.

  • You use our online services and communications.

In addition, Google Analytics may collect data regarding your interaction with our website, including location data, IP address, and browsing behavior.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide, operate, and improve our services.

  • To respond to your inquiries and requests.

  • For marketing communications (with your consent).

  • For scheduling meetings and managing appointments.

  • To analyze website performance and enhance user experience (via Google Analytics).

  • To store and manage data securely (via Google Drive).

5. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

  • Consent: Where you have explicitly provided your consent (e.g., for marketing emails).

  • Contractual Necessity: When processing is necessary to perform a contract with you or take steps before entering into a contract.

  • Legitimate Interests: For purposes related to improving our services and conducting business operations.

6. Data Sharing and Third Parties

We may share your personal data with the following third-party service providers:

  • Google Analytics: To analyze website traffic and user behavior.

  • Squarespace: To host and manage our website.

  • Typeform: For collecting data through forms and surveys.

  • Calendly: For scheduling appointments and meetings.

  • OpenAI: For processing user requests and generating responses.

  • Google Drive: For storing and managing data securely.

These third parties only process your data in accordance with our instructions and applicable privacy regulations.

7. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside the UK and EEA, including the United States and Canada. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data during such transfers.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data, where applicable.

  • Restriction: Limit the processing of your data.

  • Portability: Request transfer of your data to another service.

  • Objection: Object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us at hello@nouvot.co

10. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure storage through platforms like Google Drive and the use of encryption where necessary.

11. Cookies

We use cookies on our website to improve user experience and gather analytics. For more information on how we use cookies, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

nouvôt LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

hello@nouvot.co

This policy is in accordance with applicable privacy laws and regulations.